Need to reach or contact us? No problem.
Most readers land here for simple reasons. A page might look outdated. A casino may have changed a payment method. Sometimes someone just wants to ask how a ranking was decided. We read those messages and fix things when needed.
If something on the site looks wrong, tell us. That helps keep the information useful.
Email
The quickest way to contact us is by email.
[email protected]
Feel free to get in contact with us via email anytime. While we’d love to be able to answer every email immediately, we usually reply in a day or two. It all depends on how packed our inbox is.
Short questions get quick replies. Bigger issues may take a little longer if we need to review a page or verify details.
What You Can Contact Us About
People usually write to us about things like:
- information on a casino page that may need updating
- questions about how we review or rank sites
- reporting a broken link or technical problem
- general feedback about the guides or comparisons
- business or partnership enquiries
If it relates to the content on this site, we’re happy to take a look.
What We Can’t Help With
We don’t run casinos and we don’t have access to casino accounts.
That means we can’t assist with things like:
- withdrawals or payment issues
- locked casino accounts
- bonus disputes with an operator
- password resets or account verification
Those issues need to go directly to the casino’s support team because they control the platform.
Response Times
We try to keep replies reasonably quick, but this isn’t a live chat desk.
Messages are checked regularly during the week. Some replies go out the same day. Others may take a little longer if we’re checking details or updating a page.
Reporting an Issue
If you’re contacting us about something incorrect on the site, it helps to include the page link and a short description of what you noticed.
That makes it easier for us to find the problem and fix it.
Thanks for taking the time to reach out. Messages from readers often help us improve the site more than anything else.
